PSECU is aware of a mass phishing attack targeting all credit union members. The e-mails and Web site are designed to look like the National Credit Union Administration (NCUA), the federal agency that regulates and insures credit union deposits or shares. Do not respond to the e-mails or enter any of your PSECU credit card or account information on this site. If you do, you may be subject to fraudulent charges and/or identity theft.
Report Suspicious E-mail
If you suspect that you have received a fraudulent or suspicious e-mail representing itself as being sent from PSECU, please forward it immediately to: suspectemail@psecu.com.
When you report a fraudulent or suspicious e-mail, we will work aggressively to shut down the site and pursue criminal prosecution of the perpetrators.
IMPORTANT!
Do NOT change, edit or retype the subject line of the e-mail you are forwarding. This inhibits our ability to properly investigate its origin. After forwarding the e-mail, immediately delete it from your inbox.
Protect Your Financial Information & Identity
If you are going to access your account or purchase goods and services on the Internet, please do it safely and securely. PSECU cares.
If you receive an e-mail from someone that you do business with online, be careful before providing any information. In particular, fraudsters are looking for the following types of information that can be used to steal your identity:
- Account Numbers
- Passwords
- Personal Identification Numbers (PIN)
- Social Security Numbers (SSN)
- Credit Card Numbers
- Debit / Check Card Numbers
- CSV Numbers (on back of cards on the signature lines)
Spot a Phony E-mail
Some of the phony or bogus e-mails can look very official. Fraudsters are getting very good at stealing logos and graphics from a company site to make their own phony or spoof Web site. However, you can usually still spot the fakes by the following characteristics:
- Verify your Account - Phishing e-mails normally ask you to go to a Web site to "verify" personal information, such as an account number, credit card number, password, PIN, etc.
- Warnings or Urgency - You will often see a sense of urgency or warnings in a phishing e-mail, such as your account will expire in 48 hours if you don't enter the requested information.
- "Dear Valued Customer" - Usually, you will not see your name or anything identifying you (such as the last 4 digits of an account) in a phishing e-mail. They usually always have a generic heading.
- Click Here - Fraudulent e-mails usually have a link taking you to a phony or spoofed Web site. If you do see a Web address, it may be an IP address or suspicious looking domain names - including meaningless number or text before or after a legitimate Web site address.
If you get an e-mail with any of these characteristics, be extremely leery. It is most likely a phishing e-mail. If you receive an e-mail similar to those described above and it is representing itself as being sent from PSECU, please forward it immediately to: suspectemail@psecu.com.