PSECU - Self-Service Telephone

Self-Service Telephone

Call Our SST

  • 717.236.9150, Harrisburg
  • 800.435.6500, nationwide (USA)

You will be prompted to enter your Account Number and Personal Identification Number (PIN).

Our Self-Service Telephone (SST) is your direct line to your PSECU account information seven days a week, 24 hours a day.

Account Balances

1_# - Share/Certificate Balance (enter your share certificate number in the blank)

2_# - Loan information (enter your loan number in the blank)

Savings Shares History

4_# - Transaction history - most recent and work backward (enter your share or certificate number in the blank)

4_*0# - Share history - beginning of the month & work forward (enter your share or certificate number in the blank)

4_*_# - Share history - start with a specific day of the month & work forward (enter share or certificate number in the first blank and day of the month in the second)

44*_# - Inquire if a specific check cleared (enter your check number in the blank)

Visa ® Credit Card

31# - Minimum payment due & amount to avoid a finance charge

32# - Current balance & credit available

33# - Transfer minimum payment due from any share

34# - Transfer amount due to avoid finance charges

35# - Transfer a specific amount from any share to Visa

37# - Visa history transactions

Line of Credit Advance

5# - Line of credit advance with check mailed to you (if prompted, enter your loan number)

Dividends, Loan Interest & PSECU Information

62# - Dividends earned or loan interest paid

63# - Certificate information (if prompted, enter certificate number)

6*_# - PSECU information sent to you (enter selection number from list on other side in blank)

Bill Payment & Other Options

71# - Bill Payer

72# - Switch to another account

73# - Inquire and pay mortgage

Transfer Funds

81# - Transfer from savings share to savings share

82# - Transfer from savings share to loan

83# - Transfer from Visa ® credit card or personal line of credit (PSL) to checking

85# - Transfer from any line of credit to any savings share

86# - Transfer to a savings share or loan on another member's PSECU account

Savings Share Withdrawal

9# - Savings share withdrawal with check mailed to you

Quick Codes

The following information can be mailed to you when using one of the following Quick Codes 6*_ _ _#.

100 - Membership Information

102 - Student Membership

112 - Change of Ownership (Add Joint Owner)

113 - Change of Ownership (Remove Joint Owner)

114 - Name Change

117 - Close Account Form

119 - Transfer of Funds to Another Account

127 - Traditional IRA and IRA Comparison Brochures

131 - Roth IRA and IRA Comparison Brochures

135 - Money Market and Certificate Brochure and Application

200 - PSL/Visa ® / ATM Information (New Loans or Increase)

204 - Visa Information and Application

210 - Motor Vehicle Loan Information

221 - Real Estate Equity/Home Equity Line of Credit

301 - ATM/Visa Card Protector

303 - ATM Card Amendment

310 - Direct Deposit

311 - Direct Deposit - Social Security/Federally Recurring

316 - Payroll Deposit - Non-State

320 - Checking Brochure and Application

321 - Check Selection Guide and Check Reorder

323 - Check Register

331 - SST Pocket Guide

340 - Bill Payer Information and Application

341 - Bill Payer Amendments

342 - Bill Payer SST Instructions

346 - Direct Payment Options

367 - Visa Amendment

500 - Business Account Packet

501 - Business Loan Packet

502 - Business Additional Products and Services

600 - Deposit Slips and Mailing Labels

615 - Dividend Disclosure and Rate Schedule

625 - psecu@home ® Online Account Access Information

676 - Check Card Information and Application

677 - Check Card Amendment