To safely and securely provide the best value to our members throughout their lives.
Our members will recognize us as their trusted financial partner.
PSECU’s values are the core promises we make to members. These promises are simple, yet they are values you can’t always find in the world of banking.
At PSECU, it is our desire that members come to recognize us as a fully trusted partner in serving their financial needs. To achieve this goal, we are dedicated to adhering to the utmost ethical standards when conducting business with our members, employees, business partners, etc. It is the obligation and expectation of all officials and employees to know, understand, and follow our code of ethics policy.
We are committed to providing outstanding service to our members and potential members on a daily basis. It is our belief that outstanding service evolves from certain value elements such as reliability, convenience, accessibility, trust, confidentiality, and a range of services that address members' needs. Members will see our integrity, trust us, and know that it is their best interests we serve. We communicate to each member, through our actions, products, and services, that they are valued, and that their satisfaction is of foremost importance to us.
We have established a credit union environment that defines our organization and our daily interactions. It is important for PSECU employees to conduct themselves with integrity and adhere to our corporate values. We pride ourselves on the exceptional commitment our employees demonstrate daily through the exercise of our core principles.
Banking on a Difference
The credit union philosophy is one of “people helping people.” For us, this value system means more than offering affordable products and services.
Our values empower us to support the community and put resources where they can help the greatest number of individuals, families, and businesses. As Pennsylvania state employees, our founding members had roots in public service. Those roots are still part of our culture.
We give back to the community in three main ways:
- Employee volunteerism: We encourage and offer avenues for employees to volunteer their time at local organizations that make a meaningful impact in our community as a whole.
- Charitable contributions: We support charitable organizations making a difference in Pennsylvania in health, education, and social justice. We help feed families, provide disaster relief, educate on important issues such as heart health, and more.
- Educational initiatives: We believe that financial education can empower our community to take impactful steps toward living a better life. That’s why we offer free financial education workshops and resources to members and non-members alike.