Why was my card declined?

There are many reasons why a card can be declined. Common causes for declines include:

  • Your card may have expired, so please verify that the expiration date is still valid
  • Was your card activated? Be sure to activate your card before using it for the first time
  • Insufficient funds in your account to cover the purchase
  • You have exceeded the withdrawal limits set on your card
  • Sometimes a failed authorization can occur when there is a mismatch between the address, full name or the CVV2 code having been keyed in incorrectly
  • At the ATM, make sure the ATM has either the STAR, PLUS or VISA logo on it
  • For PIN based transactions(ATM/Debit), you may have entered an incorrect PIN number on a recent transaction
  • Your card may be damaged, cracked or broken

Please contact PSECU for more information at 800.237.7328, and select option 6, then extension 3872.