If you’re a PSECU member, you’ve likely heard a lot from us about the importance of keeping your account safe so that your money can stay where it belongs – with you.
One of the ways that we’ve made this easy for you is by providing free account alerts that notify you when certain activity occurs on your account.
The purpose of these alerts is to let you know that a change has been made to your account, such as an address update, or that an activity has occurred, such as an ATM withdrawal or a purchase. These alerts aren’t just helpful notifications about your account activity, but also a means for identifying fraudulent transactions or changes you didn’t approve. If you receive a notification for a change or transaction you or another authorized user didn’t make, you can contact us for help securing your account. You can also lock/unlock your credit and debit card within Manage Cards in online and mobile banking.
There are over 30 different alerts available, including transactional alerts such as a withdrawal or deposit at an ATM, bill payer notification, or Overdraft Protection Transfer Service notification, and account maintenance alerts such as a card limit increase, loan payment due, or password change. To see the full list, follow the directions below to sign up for alerts.
You can sign up for alerts in online and mobile banking.
Click or tap the menu in the upper left corner.
Click or tap Profile & Settings, then Alerts in online and Manage Alerts in mobile.
The Notification Preferences screen will appear. Here you will select whether you’d like to receive individual alerts by text or push notifications. You must select one, and this selection will be visible as you manage individual alerts.
After making your selection on Notification Preferences, select individual alerts and follow on-screen instructions.
As you can see, signing up for alerts is quick and easy. The few minutes of your time you’ll invest will pay itself back in keeping you aware of changes and activity on your account and allowing you to act quickly if fraudulent or unauthorized activity occurs.
For more tips on maximizing our convenient digital services, check out our blog.