Banking FAQs: Auto & Personal Loans

FAQs

To set up an automatic transfer for your loan, please call us at 800.237.7328.
Yes. PSECU finances antique, classic, specialty and reconstructed vehicles using our used vehicle financing guidelines. Prior to disbursement of the loan proceeds, PSECU must receive pictures of the vehicle showing all four sides, the interior, and the engine. Additionally, you must supply PSECU with the year, make, model, mileage and options of the vehicle.

From Another Financial Institution

Quick Pay - To make a quick, one-time payment from another financial institution.

Online - Our External Account Transfer Service allows you to make payments online to PSECU loans from other bank and credit union accounts.

This is a two-step process. First you need to register your external account, and then you need to schedule the payment. If you schedule the payment for the current day prior to 8 p.m., you will receive same-day credit.

To register your external account, log into your PSECU account and follow these instructions:

  • Go to "Move Money."
  • Select "External Account" in the "From" dropdown list, then select "Add a New External Account" in the sub-dropdown list.
  • Follow the online instructions to complete the registration process.

To schedule a loan payment from an external account, log into your PSECU account and follow these instructions:

  • Go to "Move Money."
  • Select "External Account" in the "From" dropdown list, then the appropriate external account in the sub-dropdown list.
  • Select "PSECU loan" in the "To" dropdown list.
  • Follow the online instructions to schedule your payment.

Direct Payment - You can set up an automatic recurring loan payment from another financial institution using the Direct Payment form.

Call Us - You'll need to provide us the routing number and account number of the other financial institution.

Payroll Deduction - You can have a portion of your pay applied to your PSECU loan account. See your employer to set this up.

From Your PSECU Account

Call Us - If you know the account number and PIN for the account to make the payment from and the account number for the loan account, we can transfer the funds over the phone. You can also use the Self-Service Telephone.

Online - Online banking users can transfer funds and pay from another financial institution by using the options under "Move Money." Don't have online banking? Sign up now.

Mail - Send a check along with the payment coupon so the payment can be applied correctly.

Your payment from an external account will post to your PSECU loan on the day it was scheduled between 8 p.m. and midnight. PSECU loan payments scheduled prior to 8 p.m. for the current day from an external account will be credited to your PSECU loan that same day, even on weekends and holidays. After 8 p.m., you may schedule your payment to be posted on the following day at the earliest, even on weekends and holidays.
Replacing a current payment method on a loan requires the setup of a recurring payment. The setup of recurring payments from external accounts are not permitted on Visa®s or past-due loans. In regards to past-due loans, with the exception of Visas, once they are brought current, you may replace its current payment method with a recurring external account transfer.
The setup of a recurring payment from external accounts are not permitted on Visa®s or past-due loans. In regards to past-due loans, with the exception of Visas, once they are brought current, you may setup a recurring payment from an external account transfer.

We changed the name of Quick Pay to One-time Online Loan Payment Service. One-time payments still offer the same features as Quick Pay.

Our One-time Online Loan Payment Service allows you to make quick, one-time payments from another financial institution. This type of payment can be done using your computer, tablet, or smartphone.

To use one-time payments, you’ll need to provide the routing number and account number for your other financial institution. This information can typically be found at the bottom of your checks. Your financial institution can also provide this information to you.

Did you know there’s an even easier way to make payments? Sign up for digital banking and save one-time payment information so you don’t have to re-enter it each time. You also have the option to schedule automatic payments.

Sign up for online banking at homebank.psecu.com/activation/activation. Or, log into your account and select the "Move Money" tab to get started.

At this time, credit card and debit card payments are not accepted in the one-time payment service system. We encourage you to sign up for digital banking to use other payment options.

Sign up for online banking at homebank.psecu.com/activation/activation. Or, log into your account and select the "Move Money" tab to get started.

To schedule a loan payment from an external account, sign up for online banking at homebank.psecu.com/activation/activation. Or, log into your account and select the "Move Money" tab to get started.