Press Release

PSECU Mobile Banking App Receives State Recognition for Accessibility, Ease of Use for the Blind and Visually Impaired

Harrisburg, PA - May 25, 2017 - PSECU was recently recognized by the Pennsylvania Department of Labor and Industry's Office of Vocational Rehabilitation, Bureau of Blindness and Visual Services as the 2017 recipient of the Outstanding Business Access = Success in Independence Award during the Blindness Awareness Expo at the Pennsylvania State Capitol on May 23rd.

The award is presented annually to honor a business entity that demonstrates:

  • The promotion of a public understanding of the unique information access needs of individuals who are blind or visually impaired;
  • A willingness to involve individuals who are blind and visually impaired in decisions regarding accessible products or service design
  • A commitment to ensuring that products, services, or information is accessible to individuals who are blind or visually impaired.

The nomination noted: "As an individual who is blind, having independent access to my finances is crucial. I use the mobile app to access my accounts, pay bills, and transfer funds. I am so grateful, and applaud PSECU's commitment to accessibility. I have used many other banking mobile apps, and I have found PSECU's app easy to understand, simple to use, and yes, totally accessible!"

The nominator's sentiment was echoed by Department of Labor and Industry Secretary Kathy Manderino who presented the award. "Their innovative mobile phone app is crucial for individuals who are blind or visually impaired to have independent access to their finances," Secretary Manderino noted. "This not-for-profit financial cooperative should be applauded for their commitment to accessibility and to meeting the needs of customers with disabilities."

Accompanying the 2017 Outstanding Business Access = Success in Independence Award, PSECU also received a letter from Pennsylvania Governor Tom Wolf acknowledging the achievement. "Pennsylvania cannot thrive when opportunities do not exist for all people. For over 80 years, PSECU has provided a supportive and empowering atmosphere so that everyone can take control of their finances and create more opportunity for themselves and their families," Governor Wolf's letter states. "This company's commitment to fostering accessibility has led to a stronger public understanding of the abilities of visually impaired individuals. With innovative outreach, PSECU has opened the doors of promise and possibility for individuals with disabilities, and set a precedent for others to follow. Pennsylvania is privileged to have PSECU as an example of our values and ideals, and I am certain that this company and its employees will continue to have a positive impact on the Commonwealth for many years to come."

PSECU Director of IT Enterprise Operations Eric Leighow accepted the award on behalf of the credit union. "Our mobile app is an excellent example of our commitment to meet members' needs and to provide them with high-quality, reliable, useful, and safe products and services. Launched in 2009, PSECU's mobile app allows users to easily and conveniently access their account, pay bills, transfer funds, check balances, make check deposits, and more… anytime and anywhere," Leighow said. "And while understandably this is a helpful resource for just about anyone, it can be an especially valuable tool for those with disabilities, allowing them independence and the ability to play an active role in their finances through the use of technology."

"It is a great honor to be selected as the recipient of the 2017 Outstanding Business Access = Success in Independence Award," said PSECU President Greg Smith. "While we do not know how many of our mobile app users may have a disability, if we can help just one person - to make their life just a little easier or remove a hurdle obstructing their progress - it is worth it."

About PSECU

Opened in 1934, PSECU was founded by 22 ordinary people who made an extraordinary commitment to each other: To create a financial institution where pooled resources benefit all members. Today, we are a full-service credit union serving more than 400,000 members and over $5 billion in assets. As a not-for-profit financial institution, our goal remains to help our members and their families achieve a better life. For more information on how we contribute to the greater good, view our Community Report Card.

Members of PSECU's Marketing team, Shawn Baile, Sara Weiser, Michelle James, Leah Mallett and Karen Rousche, engage with attendees during the festival.

Pennsylvania Department of Labor and Industry Secretary Kathy Manderino (center) presents Jessica Hutchinson and Eric Leighow, PSECU Information Technology Services, with the Outstanding Business Access=Success in Independence Award during the 2017 Blindness Awareness Expo at the Pennsylvania State Capitol.