Security & Privacy
PSECU President & Fellow PSECU Member
We contract with a card security company that monitors our cardholders' usage and flags transactions that may be considered fraudulent. This company may contact you when it detects a possible fraudulent transaction on your PSECU card.
Should you receive a call from this company during our regular business hours (Monday - Friday, 8 a.m. to 9 p.m. and Saturday, 9 a.m. to 5 p.m.), please contact us to verify the legitimacy of the call at 800.237.7328, extension 3872. We also recommend you log into your account to verify card transactions.
For added security, our free alerts service is available in online banking under “My Profile.” You can manage your alerts in our mobile app by selecting “More,” then "Settings" and "Alerts." Once you've selected your alerts, you'll receive notices through the delivery method of your choice – either email, text to your mobile phone, or both.
Fraudsters will use all kinds of tricks to get you to divulge your personal and financial data - spoofed emails and websites designed to look authentic, even phone calls and text messages. PSECU will never ask you for personal information in a call you did not initiate!
If you receive suspicious calls or communications referencing PSECU, please call us at 800.237.7328 or email firstname.lastname@example.org. Please note, this inbox is for incoming messages only and you will not receive a response.
Our guarantee promises that in the event our system is ever compromised and any of your funds are improperly removed from your PSECU account without your authorization, you will be 100% covered!