Telephone

Member Service & Support

Speak to one of our Member Service Representatives for your account needs:

  • 800.237.7328, nationwide (USA)
  • 717.255.1760, international (outside the USA - not a toll free number, normal charges apply.)
  • 717.772.2272, FAX

Hours: Monday - Friday 8 a.m. to 9 p.m., and Saturday 9 a.m. to 5 p.m. (ET)

Business Services & Support

Speak to one of our Business Service Representatives for your account needs:

  • 800.237.7328, nationwide (USA)

Hours: Monday - Friday 8 a.m. to 5 p.m. (ET)

Self-Service Telephone (SST)

Call our Self-Service Telephone (SST) for account information, anytime:

  • 800.435.6500, nationwide (USA)

Learn More

Loan By Phone

To apply for a Visa® Credit Card, Personal Line of Credit (PSL) or Vehicle Loan by telephone call us:

  • 800.LOAN.555 (800.562.6555), nationwide (USA)

Learn More

Hours: Monday - Friday 8 a.m. to 9 p.m., and Saturday 9 a.m. to 5 p.m. (ET)

Mortgage Consultants

If you are buying a home, call one of our knowledgeable Mortgage Consultants:

  • 800.237.7328 - option 6 - extension 3864, nationwide (USA)

Hours: Monday - Friday 8 a.m. to 5 p.m. (ET)

Lost or Stolen Cards

If your credit, debit or ATM card is lost or stolen during our regular business hours call:

  • 800.237.7328 - option 6 - Extension: 3872, nationwide (USA)

If your credit, debit or ATM card is lost or stolen after our regular business hours call:

  • 800.556.5678, nationwide (USA)
  • 402.399.3600, international

Telecommunications Device for the Deaf (TDD)

If you are speech or hearing impaired, call our Telecommunications Device for the Deaf (TDD) for assistance:

  • 717.777.2100, Harrisburg
  • 800.472.1967, nationwide (USA)

Hours: Monday - Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to Noon (ET).