Values, Responsibility and Involvement

Our Values

At PSECU, it is our desire that members come to recognize us as a fully trusted partner in serving their financial needs. To achieve this, we are dedicated to adhering to the utmost ethical standards when conducting business with our members, employees, business partners, etc. It is the obligation and expectation of all officials and employees to know, understand, and follow our code of ethics policy.

We are committed to providing outstanding service to our members and potential members on a daily basis. It is our belief that outstanding service evolves from certain value elements such as: reliability, convenience, accessibility, trust, confidentiality, and a range of services that address members' needs. Members will see our integrity, trust us, and know that it is in their best interest we serve. We communicate to each member, through our actions, products and services, that they are valued, and that their satisfaction is of foremost importance to us.

We have established a credit union environment that defines our organization and our daily interactions. It is important for PSECU employees to conduct themselves with integrity and adhere to our corporate values. We pride ourselves on the exceptional commitment our employees demonstrate daily through the exercise of our core principles.

Our Responsibility

PSECU is committed to promoting the welfare and interest of our community. PSECU's dedication consists of volunteer participation, financial literacy programs, sponsorships, and charitable contributions.

We encourage our employees to participate in their community. We support and encourage our staff to give their time and effort to local community organizations. To promote further the interests and well being of our community, we remain active in events such as benefit walks and runs.

We support financial literacy programs for members and non-members. In addition, we offer financial education resources on our Web site including access to credit reporting agencies and the BALANCE™ Financial Fitness. We conduct informational sessions such as spending plans and identity theft. Additionally, we provide our members with ongoing information on how to protect themselves from fraud.

Our Community Involvement

Our employees have participated in a number of groups, such as:

  • American Red Cross
  • Central Pennsylvania Food Bank
  • YWCA of Greater Harrisburg

We support numerous organizations throughout Pennsylvania, such as:

  • American Heart Association
  • Harrisburg Regional Chamber events
  • City of Harrisburg and CREDC™ events
  • Junior Achievement of South Central PA

PSECU engages in charitable contributions, such as:

  • Central Pennsylvania Food Bank
  • Pennsylvania Credit Union Foundation
  • World Council of Credit Unions, Inc

Please Note: BALANCE is not an affiliate company of PSECU.