CALL US
If you have questions, we’re just a phone call away. The quickest way to get in touch with us is to call our main number, 800.237.7328.
You’ll be asked for your PSECU member account number and your account PIN. If you’re not yet a member of PSECU, you can press 0 to speak directly with a Member Service Representative.
Hours (all Eastern time) are:
- Monday through Friday: 8 a.m. to 9 p.m.
- Saturday: 9 a.m. to 5 p.m.
Calling internationally? Dial 717.255.1760 to reach us (not a toll-free number; regular charges apply.)
Find your answer faster: Download our Telephone Banking Guide.
If your credit or debit card is lost or stolen during our regular business hours, call 800.237.7328 , extension 3872. If it is after regular business hours, call 800.556.5678 in the U.S. or 402.399.3600 from international locations.
To apply for a loan over the phone, call us at 800.LOAN.555 (800.562.6555) during our regular business hours.
If you are speech or hearing impaired, call our telecommunications device for the deaf (TDD) at 717.777.2100 in Harrisburg, or 800.472.1967 from elsewhere in the U.S., during our regular business hours Monday through Friday, or Saturday 9 a.m. to noon.
EMAIL US
To email us via secure email, log into online banking and use the email form.
You can also send an unsecure email for non-account questions.
To email us with any suspected phishing attempts or other messages of concern, please email abuse@psecu.com. Please note, this inbox is for incoming messages only and you will not receive a response.
REACH US VIA MAIL
Send deposits or loan payments:
PSECU
P.O. Box 67012
Harrisburg, PA 17106-7012
Send Visa® payments:
PSECU
P.O. Box 67010
Harrisburg, PA 17106-7010
Send general correspondence:
PSECU
P.O. Box 67013
Harrisburg, PA 17106-7013
Send UPost@Home®:
PSECU
P.O. Box 67014
Harrisburg, PA 17106-7014
Send mail via overnight delivery:
PSECU
1500 Elmerton Avenue
Harrisburg, PA 17110