Have a Question?


Monday – Friday: 8 a.m. - 6 p.m. (ET)
Saturday: 9 a.m. - 5 p.m. (ET)

When calling, you'll be asked for your PSECU member account number and account PIN.

customer service

Talk to an Agent

Nationwide: 800.237.7328
International*: 717.255.1760
Loans: 800.562.6555

*Not a toll-free number; regular charges apply
hands touch phone

Use Self-Service Telephone

Nationwide: 800.435.6500
Telephone Banking Guide: Open Guide

Report unrecognized charges. Ask about suspicious card activity. Lock your card.

Nationwide: 800.237.7328, ext. 3872
Nationwide: 855.893.4964
International*: 717.409.3757
*Not a toll-free number; regular charges apply
To reset your credit or debit card PIN using our self-service line, call 888.886.0083. You'll be guided through a series of prompts to verify your identity. When the short verification process is complete, you'll be able to set a new credit/debit card PIN that will be immediately usable for your card.

Report suspicious emails by forwarding to abuse@psecu.com. This inbox is for incoming messages only, and you will not receive a response.

Call us at 800.237.7328 to report security concerns such as digital banking compromises or identity theft. We’re available Monday through Friday 8 a.m. to 6 p.m., and Saturday 9 a.m. to 5 p.m. (ET). Outside of business hours, if you have security concerns, please log into your account to lock your card(s), change your login credentials, and monitor your transactions.

Our contact center is closed on the following days. We’re also closed if the holiday falls on a Saturday.

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Juneteenth National Independence Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving
  • Friday after Thanksgiving*
  • Christmas Eve**
  • Christmas
*Phone support available 8 a.m. to 5 p.m. Strawberry Square is closed.
**Phone support available 8 a.m. to 2 p.m. Strawberry Square closes at noon. CCA closes at 1 p.m.

Here’s what you need to know when we’re closed:

  • Deposits. Deposits and mailed payments will process the next business day following a federally observed holiday.
  • General security. If you have account security concerns, please log into your account to lock your card(s), change your login credentials, and monitor your transactions.
  • Lost or stolen card. Report a lost or stolen card immediately by calling 855.893.4964. If there’s a chance you might have misplaced your card, you can lock your card for peace of mind, then unlock it if you find it. Log into digital banking and navigate to Manage Cards.

Email Options

Account or Transactional Questions

Please log into digital banking and send a secure email.

Non-Account Questions

Please use this form.

This email option is unsecured; therefore, it's important that you don't share any account details.

Find an ATM

We have a large network of surcharge-free ATMs. Search to find one near you.

Mailing Addresses

Deposits or Loan Payments

P.O. Box 67012
Harrisburg, PA 17106-7012

Visa® Payments

P.O. Box 67010
Harrisburg, PA 17106-7010

General Mail

P.O. Box 67013
Harrisburg, PA 17106-7013

Overnight Delivery

1500 Elmerton Avenue
Harrisburg, PA 17110

PSECU Locations

While we're happy to assist members in performing transactions at the service centers below, please note that our tellers cannot disburse or exchange cash. Disbursements from tellers will be made by check. You can withdraw cash at the on-site ATMs or one of our 70,000+ surcharge-free ATMs nationwide. Find one near you >

Strawberry Square Service Center
303 Walnut Street, Suite 121
Harrisburg, PA 17101

Monday through Friday: 8 a.m. to 4 p.m.

Cameron Street Service Center
One Innovation Way
Harrisburg, PA 17110

Monday through Friday: 8 a.m. to 4 p.m.

Members can ask staff about our products and services and how to use them at the following location:

State College Financial Center
502 E. College Avenue
State College, PA 16801

Wednesday: 9 a.m. to 2 p.m.
There are no teller transactions available at this location.