Criminals will use creative ways to get your personal and financial data. One technique they use is called “skimming.” Thieves use hidden electronics to steal the information stored on your card and record your personal identification number (PIN) to access all that hard-earned cash in your account.
Some skimmers install a phony card reader or keypad. Others use hidden cameras to watch your hands on the keypad. You are your best defense when it comes to skimming. Keep these three things in mind every time.
- Always pay attention to objects mounted on the ATM or located nearby.
- Watch for cameras that may be hidden and positioned to capture your PIN. Cameras can be hidden on brochure racks and a pinhole or off-color piece of plastic could give away the camera’s hiding place.
- Cover your hand when entering your PIN at the ATM.
If you have concerns about the ATM you’re about to use, don’t use it! Find another one rather than risk having your ATM card number fall into the wrong hands.
Should this worst-case scenario play out, you need to be the first to know, and not the last. We encourage you to sign up for e-Alerts in online banking. It’s a free service, and can give you the precious time you need to contact us if you suspect fraud on your account. Visit psecu.com/alerts to see some of the more popular alerts, like ATM Transactions, that can help you spot potential fraud activity instantly.
If you’re a PSECU member and suspect ATM fraud, contact our Cards Call Center. Call 800.237.7328, extension 3872.