What Makes PSECU a Best-in-State Credit Union?

What Makes PSECU a Best-in-State Credit Union?

At PSECU, we strive every day to provide you, our members, with the best financial products and services possible to meet members’ needs. Our members are at the forefront of our daily actions and decisions, which is why we were especially honored to be included in Forbes’ list of America’s best credit unions in each state, a designation that is driven by consumer insight. 

According to Forbes, there are more than 5,000 credit unions with 117 million members nationwide. Out of these 5,000 credit unions, only 182 were named by Forbes as a Best-in-State credit union.

So, what made PSECU stand out? Scoring from this customer-focused survey was based on feedback from five areas – trust, terms and conditions, branch services, digital services, and financial advice. Read on to learn more about PSECU’s services in two of these key areas that led consumers to rank us in the top 3.3% of credit unions nationwide. 

Digital Services that Help You Manage Your Money on the Go

As a digital-first credit union, our goal is to make banking easy for you. We offer anytime, anywhere digital banking options that favor technology-based solutions over physical branch locations. It allows us to maximize the value we provide to you by cutting costs that would be spent building and maintaining branches. Additionally, it allows us to better serve you with digital solutions that fit your busy schedule.

Most of our convenient digital services can be accessed through the PSECU mobile app. This app allows you to manage your money when and where it’s convenient for you, right from your compatible smart device.

The PSECU mobile app allows you to manage your accounts and cards, secure your cards and manage alerts, initiate a Visa® Balance Transfer, make mobile deposits, pay a bill, and more. These features and others allow you to skip trips to the branch or ATM and manage your finances at whatever time of day works best for you.  

If you prefer to do your banking on a larger screen, our website and online banking service allow you to manage your money in ways similar to our mobile app. You can add new accounts, apply for loans, and pay bills from the convenience of your home.

Financial Tips to Help You at Every Age and Stage of Life

Money management can be intimidating, so we aim to provide our members and the community with guidance and relevant financial tips to help them in every age and stage of life.

If you have questions about your account or are looking to learn more about PSECU’s products or services, we’re just a phone call or email away. Our call center offers extended hours. We’re available Monday through Friday 8 a.m. to 9 p.m., and Saturday 9 a.m. to 5 p.m. (ET).

If you don’t need to speak to a rep and just want to get more information on important financial topics, we offer free online resources that are available anytime, including our blog and WalletWorks page.

Our blog offers money tips for every stage in life, whether you’re in school or ready for retirement. The content is focused on shareable, lifestyle-focused money tips you can relate to at every age and stage.

WalletWorks is our free financial education program. Our online WalletWorks resources make financial know-how easy with tools like worksheets and video tutorials for topics ranging from budgeting to credit. There are also resources for parents of young children through age 18 to guide them in teaching their children about responsible money management and downloadable activity sheets for parents, teachers, or club leaders to use with their children or students.

You’ll find links to our blog and WalletWorks content, as well as other helpful tips on our social media platforms, as well. Follow us on Facebook to see links to articles, videos, and quick tips all in one place.

If you prefer to learn in an instructor-led format, we offer free financial education workshops for your company, class, or community group. Simply send an email to WalletWorks@psecu.com and one of our representatives will work with you to design a workshop that meets your needs.

Join Today to Experience Best-in-State Service

As one of only three credit unions in Pennsylvania that earned the Best-in-State designation from Forbes, we’re pleased to provide our members with Best-in-State service. If you need help with your account or are looking to join a credit union that strives to be your trusted financial partner for life, contact us today.

The content provided in this publication is for informational purposes only. Nothing stated is to be construed as financial or legal advice. Some products not offered by PSECU. PSECU does not endorse any third parties, including, but not limited to, referenced individuals, companies, organizations, products, blogs, or websites. PSECU does not warrant any advice provided by third parties. PSECU does not guarantee the accuracy or completeness of the information provided by third parties. PSECU recommends that you seek the advice of a qualified financial, tax, legal, or other professional if you have questions.