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  • Checking & Savings
      • Checking Accounts
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      • For College Students
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      • For Youth & Parents
      • For Businesses
      • Calculators
        Estimate payments, set savings goals and more
      • Overdraft Services
        Check out PSECU's approach to overdraft services and fees
      • Understanding Money Market Accounts
        Learn how you can increase your savings with greater dividends
    Explore Our Rates

    See today's checking, savings, certificate and individual retirement account (IRA) interest rates

    Have questions? Browse our FAQs
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      • Founder's Rewards Card
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        Estimate payments, set savings goals and more
      • Dispute a Credit Charge
        Report unauthorized transactions on your card
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        Find out how consolidating can simplify your finances
    Explore Our Rates

    See today’s credit card rates

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Routine maintenance is scheduled for 12 AM, Sunday March 16, 2025, and will take several hours to complete. During this timeframe, members will not be able to access digital banking, membership or loan applications, or our call center IVR menu. We apologize for any inconvenience.
We apologize for the inconvenience, but our application for membership is currently unavailable. We are currently working to resolve the issue.
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  1. Home
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  3. Digital Banking

Digital Banking Support

Part of being a digital-first credit union is having digital banking tools that put YOU first. Learn how to make the most of what we offer and get troubleshooting tips.

What Would You Like to Do?

Log Into My Account

You can access your account through online banking or the PSECU Mobile app. While you’re logged in, you can also send us a secure message with any questions regarding your account. 

Go to Online Banking
Learn About Being Digital-First

Being digital-first means we provide banking options that are secure and convenient, so you don’t need to visit a physical location. Our focus on self-service tools allows you to bank when and where it’s convenient for you.

Learn More About Our Digital-First Model
See New Digital Banking Features

Your feedback is important to us. We use it to make improvements that better meet your banking needs. Check out our most recent updates.

Learn About Our Newest Features

Check Out Our Latest Improvements

Easily Set Up Your Direct Deposit Digitally

With our new digital direct deposit service, you can now easily set up, switch, or manage your payroll deposits in seconds - no paper forms needed. Plus, you can earn higher member rewards when you add direct deposit to your checking account.

Get Started with Digital Direct Deposit  

Access Your Card Without Your Physical Card

Using our latest digital banking feature, you can reap the benefits of your PSECU card even if you don’t have the physical card! Simply log into digital banking and go to Manage Cards to view your virtual card number. The new feature also makes it super easy to push your card directly to your mobile wallet.

Log Into Digital Banking  

Mobile Deposit to Any Share

Snap, tap, and deposit your check into your checking or any savings share. When you initiate a mobile deposit, you’ll see a dropdown menu. Simply select where you want to deposit the check and complete the process.

Explore Digital Banking  

Need Help with a Specific Product or Service?

Get our best tips on commonly used digital banking features.
  • Pay people you know and trust with Zelle®.
  • Instantly link accounts at other financial institutions to your PSECU account using Plaid.
  • Automate recurring and one-time bill payments with our free bill payer service.
  • Add your PSECU card to your mobile wallet.
  • Manage your PSECU debit or credit card.
  • Sign up for our free credit score service*.
  • Deposit checks on the go with mobile deposit.
  • How do I set up direct deposit?

Browse Common Questions

If you’ve got questions about digital banking, we’ve got you covered. Browse our most frequently asked questions below. You can also see all our FAQs here. 

 

  • We have a library of how-to videos designed to help you navigate our digital banking tools. You can find it here. Don’t see a video on the topic you’d like? Send us a suggestion. We’re constantly adding to our video tutorial collection based on member feedback. 
  • If you’re locked out of digital banking, you can click here to regain access using your username or account number and PIN.

  • If you’re looking for your member number, you can find it easily in online or mobile banking. Simply log in and open the menu in the top left corner. In online banking, select View Account Number. In the mobile app, choose Profile & Settings and then Account Number.

    If you’re looking for the account number for a specific share (i.e., checking, savings), you can find that information in online or mobile banking. In online banking, click on Accounts in the top navigation, then select which account you’d like to see the number for, click on Details, and then Share Number. In our mobile app, select the account you’d like to see the number for and then click on the information circle in the top right corner. You’ll then be shown your Share Information, including the Share Number.

  • To create a username and password for digital banking, visit this site. You will then follow the on-screen prompts to set up digital banking. You will need the last four digits of your Social Security number.

  • Turning on the Remember Me option in our mobile app will save your user ID and allow you to enable FaceID, Fingerprint Login, PIN Login, and Quick Balances. Your password will not be saved, and you’ll always be required to enter your PIN, password, fingerprint, or facial ID to log in when Remember Me is turned on.

View All FAQs

 

Zelle® and Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

*PSECU is not a credit reporting agency. Members must have PSECU checking or a PSECU loan to be eligible for this service. Joint owners are not eligible.

 

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